Guarantees
Our Guarantees
Low Price Guarantee
When you shop with us at MillerHome, we want you to be able to BUY with Confidence! That's why we offer our Low Price Guarantee in which we match any competitor’s price so you know you are getting the best deal on your new furniture and mattress.
30-Day Satisfaction Guarantee
Your satisfaction is our ultimate goal, so we made this guarantee simple: you’ll love it or we’ll replace it! Even on most custom orders, if you decide for any reason you aren't satisfied, you can return it within 30 days and RESELECT, without any penalty.
365 Night Mattress Comfort Guarantee
Our 365 Night Mattress Comfort Guarantee lets you try your new mattress at home for almost a year and then exchange it if it doesn't fit your needs.
How It Works
- Buy a "Support Report" recommended mattress valued at $799 or more, in addition to a qualifying foundation, mattress protector, sheet set, and pillow. If you don't buy the additional items, the guarantee doesn't apply and you cannot exchange the mattress.
- You must sleep on your new mattress set for at least 30 nights to give your body time to adjust to it, then contact us before the 365th night if you want to exchange it.
- Some mattress manufacturers provide shorter-term comfort trials, which take precedence over our comfort guarantee, but all require a 30-night in-home tryout.
- Upon reselection, a 20% re-stocking fee will be applied, based on the original price of the mattress being exchanged.
- If you meet the criteria above, you are allowed one exchange of the same size mattress. You must choose a mattress of equal or greater value, based on the original purchase price of the mattress you're exchanging. If the new mattress you choose costs less, no refunds will be made.
- Delivery fees on exchanges are non-refundable and you're responsible for additional delivery charges for the replacement mattress.
- The 365 Night Mattress Comfort Guarantee does not apply to special order mattresses.
- Damage, including stains & odors of any kind, void the guarantee. All exchanges are pending inspection by our team.
- Box springs, adjustable bases, pillows, mattress protectors, sheets, and other sleep accessories cannot be returned or exchanged.
- Exchanges are not allowed on floor models, clearance, or closeout items.